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Startech: Artificial Intelligence powers the logistics ecosystem – News

Shipsy’s intuitive platform provides complete visibility into first, mid, and last mile operations



The intelligent management logistics platform. Photo: Shissy

Published: Mon, 4 Jul 2022, 12:30 AM

Shipsy enables digital transformation across the entire logistics ecosystem. Its AI-powered mobility platform and suite seamlessly connects cross-border and local logistics by automating operations and providing intelligent management of third-party logistics (3PL).

Shipsy’s intuitive platform provides complete visibility into first, mid, and last mile operations, unleashes operational efficiencies, and leverages real-time analytics to make informed decisions.

“The idea behind starting Shipsy was to solve the challenges and inefficiencies of last mile logistics. But we later realized that was just the tip of the iceberg. We saw an urgent need to marry the physical and digital parts of the movement of goods. Therefore, we began to develop and expand the capabilities of our platform to foster the digital inclusion of siled logistics aspects. So while we created with a focus on the last mile, we have progressively oriented the solution to include first and second mile, intermodal and cross-border supply chain players, and even customers,” said Soham Chokshi, CEO. and co-founder, Shipsy, which was founded in 2015 in Gurugram, Haryana, India.

“Our technology helps global companies automate core logistics operations, make AI-powered decisions, leverage machine learning (ML) to optimize route planning, gain real-time visibility movement of goods across international borders, first, middle and last mile, and seamlessly adopt ever-evolving delivery models,” he said.

Shipsy has over 170 customers across manufacturing, retail, express parcel service providers and on-demand delivery providers (including restaurants/food chains/grocery delivery providers ). The world’s largest tire manufacturer, the world’s leading pizza delivery chain, a Fortune 100 exporter, India’s leading express parcel service provider and one of the leading 10-minute grocery delivery companies operate on Shipsy.

“We enable companies to reduce their carbon footprint by reducing the distance traveled by 5% and the volume of journeys by 6%. We also empower companies to reduce mid- and last-mile costs by 12% and 23%, improve customer experience by 64%, increase vehicle utilization by 32%, increase on-time deliveries by 24% and automotive – allocating 99.7% of orders and achieving much more,” Chokshi said.

“Our AI-powered platform enables global enterprises to optimize, automate, track and simplify end-to-end logistics and supply chain operations. We categorize our solutions based on industries, use cases and our new product-led growth (PLG) offerings,” he added.

Shipsy’s EXIM (export-import) solution enables companies and logistics providers to optimize cross-border logistics operations, improve intermodal transport visibility, automate customs processes, simplify and automate procurement tariff, and much more.

Our PLG-powered shipment tracking solution

Shipsy’s advanced, zero-configuration, instant-access container tracking application that allows businesses to track bulk shipments across the globe, whether domestic or cross-border, using a single dashboard . It is a self-service logistics solution where customers can simply select a plan, make a payment, and start tracking their shipments.

Sustainability Dashboards

Sustainability dashboards help companies monitor logistics emissions and identify areas where emissions need to be reduced.

Covid-19 has been difficult for most businesses, and almost everyone’s life has been affected during this time. Amid the chaos, our solutions have helped logistics-focused companies secure their grounds. This is also reflected in its growth figures and in 2020 Series A funding was led by Sequoia Capital India’s Surge and Info Edge.

“We also made good progress on business for the following year. Our incremental ARR (Annual Recurring Revenue) increased significantly, reaching nearly 25% by year end. We have also set up our regional headquarters in Dubai in 2021, serving as an active base to extend faster, better and localized support to our existing partners and fuel new opportunities in the GCC,” he said.

“Back at the Shipsy office, we held on even more, creating an in-house Covid-19 pandemic task force to ensure that other Shipsians and their families could be helped in any way possible during this time. We have embraced remote working for employee safety and well-being, while our proactive virtual hiring and engagement campaigns have helped us increase our talent pool by 75%,” Chokshi said.

“We have been operational all this time, despite the challenges posed by the raging contagion. Our solutions help businesses facilitate contactless deliveries to overcome pandemic-induced challenges. This involves expanding cashless transactions through the integration of online payments and electronic proof of delivery capture to minimize direct contact through all physical touchpoints during delivery. We also help customers get real-time visibility into their shipment’s progress with ETAs (estimated time of arrival) and live tracking link and extend additional features such as ringing avoidance door and delivery staff temperature display for additional precautions,” he said. .

“We have adopted WFH (work from home) indefinitely. Although our doors are always open to those who wish to work from their desk, on-demand shared offices have also been set up in cities so that employees can access better working conditions and infrastructure,” he added.

“AI is disrupting the logistics industry as niche technologies help companies build agile, resilient, customer-centric and self-sustaining supply chains. AI predicts demand, mitigates risk, and drives data-driven decision making. AI-powered logistics management platforms enable logistics-focused businesses to optimize logistics processes, reduce costs, accurately forecast ETAs, automate carrier/3PL selection, minimize manual interventions, gain real-time visibility into logistics operations, and stay compliant . Sustainable deliveries improve delivery productivity, enhance the customer experience and accomplish so much more,” he said.

Chokshi cited a Gartner report that by 2024, 50% of supply chain organizations will invest in AI-enabled applications and advanced analytics capabilities. “If this materializes, we are not far from witnessing a future where bots and driverless vehicles support logistics processes and large-scale deliveries. We are seeing autonomous deliveries in the Kingdom of Saudi Arabia “, he added.

Rising freight prices have had an impact on the global shipping industry.

“Continued supply chain disruptions, container shortages and recent fuel hikes have further pushed freight rates up. This has a direct impact on shipping operations, making everything expensive to manufacture and thus influencing the rate of inflation. This has a direct impact on all logistics-focused businesses, whether online shopping or delivery businesses, as the burden of the booming unit economy spills over to the final customer. Since shipping costs also define the customer experience and drive conversion, businesses around the world are finding ways to absorb these costs,” he said.

“However, smart freight sourcing enables shippers to access the most competitive rates for their shipping needs every time and reduces overall cross-border logistics costs by 10%. Advanced logistics management tools can reduce distance traveled by 5%, reduce trip volumes by 6%, reduce last-mile costs by 14%, increase first-attempt success rates, and more to to minimize the impact of these unprecedented scenarios. ,” he said.

Shipsy, headquartered in the Middle East in Dubai, United Arab Emirates, also has an office in Indonesia to serve the needs of Southeast Asia. Plans are underway to establish in the United States of America (USA) and the United Kingdom (UK)

“Looking forward, we envision being the de facto operating system globally, so whatever is delivered – whether to a consumer or a business – domestically or international – is powered by Shipsy. We also look forward to building a more robust and sustainable global logistics ecosystem,” added Chokshi.