Artificial system

Solera and Motori team up to bring a new breakthrough in artificial intelligence to the UAE

Dubai, United Arab Emirates–(BUSINESS WIRE)–Solera | Audatex, the global leader in vehicle, data and service lifecycle management software, today announced a new strategic partnership with Motori, a subsidiary of Safe City Group providing an ecosystem to achieve the digital transformation of the ‘car insurance. The collaboration will benefit drivers in the UAE as it aims to speed up parts of the insurance process from days to minutes.

As part of this partnership, Motori will equip its customers with Solera’s Qapter solution to help make claims and underwriting processes much faster and more efficient. Qapter is Solera’s innovative automotive claims workflow solution, powered by artificial intelligence (AI). Qapter aims to increase productivity and reduce the risk of human error through a touchless digital experience. The solution continuously learns from Solera’s global claims database to accurately assess vehicle damage using photos submitted by the insured at policy inception or when first notified of loss.

Motori provides unique and innovative solutions to underwriters and insurance company claims professionals. The Motori claims management suite connects all automobile insurance claims stakeholders, improving insurance companies’ level of customer service by providing customers with a real-time update on the status of their claim and the vehicle repair process. Motori also provides a valuable smart risk assessment tool that leverages artificial intelligence to analyze claim information and accident circumstances to detect fraudulent claims during the intimation process and flag high-risk insurance policy applications. In addition, Motori’s collections platform is a complete solution, covering the entire collection cycle, from claim notification to financial reconciliation and settlement.

Comments Ahmed Eissa, CEO of Motori: “We believe in innovation and strive to fill all the gaps in the auto insurance industry, and that’s what calls us to work hand in hand and ally with industry leaders. to discover new service areas that benefit all stakeholders in the UAE and in all regions. Motori’s primary role is to drive technology to empower insurance companies, policyholders, workshops, adjusters, roadside assistance agents and other businesses in a unified integrated platform. Such a platform will enable businesses to increase their profitability, prevent fraud and provide an exceptional customer experience. »

Qapter’s AI detects damaged parts in just seconds, helping insurance companies record vehicle condition and prevent fraudulent claims. A professional repair estimate is also produced for review and approval in less than three minutes, speeding up the claims process and reducing expenses.

“We began transforming the insurance industry in 1966 with digital insurance claims processing. Now, as the global leader in our market, with more than one million daily global transactions, we are changing the way insurers, repairers, dealerships and vehicle fleets deliver value to their customers,” said said Maher El Ghailani, regional general manager of Solera. -Audatex MENAT region. “Solera, through its Audatex brand, has a proven track record in the Middle East, primarily through its appraisal portfolio. Our new partnership with Motori in the United Arab Emirates will reinforce our plan to continue to strengthen our leadership in the MENA region through partnerships with insurance companies, repairers, OEMs, dealers and bodybuilders through the innovative solutions of Qapter.

“Solera is driving the future of claims innovations powered by vehicle data, workflow-driven platforms, and artificial intelligence solutions that deliver automatic damage detection and intelligent estimation in real time,” El Ghailani added. “Using Solera technology and working with Motori, companies can increase the profitability of automotive claims servicing by optimizing their average claims costs and reducing claims cycle times, enabling them to retain existing customers and to attract new ones while ensuring the sustainability of the company.

About Solera

Solera is the global leader in vehicle, data and service lifecycle management software. Across four lines of business – Vehicle Claims, Vehicle Repairs, Vehicles and Fleet Solutions – Solera is home to many leading brands in the vehicle lifecycle ecosystem, including Identifix, Audatex, DealerSocket, Omnitracs, LoJack, Spireon, eDriving/Mentor, Explore, cap hpi, Autodata and others. Solera empowers its customers to succeed in the digital age by providing a “one-stop-shop” solution that streamlines operations, offers data-driven analytics, and improves customer engagement, which Solera says helps customers to drive sales, promote customer loyalty and improve profit margins. Solera serves more than 300,000 global customers and partners in over 100 countries. For more information, visit

About Motori

Motori is a subsidiary of Safe City Group, which was established in Masdar City, United Arab Emirates, to provide an ecosystem to achieve digital transformation in the motor insurance industry, using over 15 years of experience in the United Arab Emirates market. Motori is driving the future of the insurance industry by providing innovative services and solutions that leverage the latest technologies in data analytics, artificial intelligence and machine learning to enable companies insurance companies, brokers, policyholders, workshops, agencies and other insurance players to achieve digital transformation, operate profitably, eliminate fraud and continuously adapt.