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Aurigo Software Launches Engage Platform to Transform Audience Feedback Using Artificial Intelligence | Texas News

AUSTIN, TX, January 25, 2022 /PRNewswire/ — Aurigo software, North America leading provider of capital planning and construction management solutions, announced the launch of Aurigo Engage, a secure AI-powered cloud application designed to collect and integrate community feedback for public agencies during the capital planning process.

Collecting public feedback is mandatory for all infrastructure programs that use federal funds. Public bodies need their constituents to speak out on a project’s specific location, design, and impact on the community. Each year, tens of thousands of projects across the country go through this process. The sooner comments can be incorporated into a project, the better. The recently passed Infrastructure and Investment Act, a historic investment in the Americas’ transportation, technology, and water infrastructure, will accelerate the need for agencies to publish, gather feedback, and get quick l approval of their capital plans.

Balaji Sreenivasan, CEO and Founder of Aurigo Software, said, “The public feedback process today is expensive, complex and time-consuming. Our country will spend billions of dollars on infrastructure over the next few years, and public sector leaders are looking for meaningful and equitable ways to connect with their constituents on these programs. Aurigo Engage enables our customers to harness the power of AI to accelerate infrastructure delivery for their communities. »

Engage is an all-in-one public engagement platform that allows transportation ministries, metropolitan planning bodies, and other infrastructure owners to post information about their upcoming capital projects online. Audience members log into the platform through social media and provide feedback instantly. Using sentiment analysis and artificial intelligence of emotions, Engage categorizes, categorizes, and displays feedback data so agencies can quickly determine how best to respond. The system includes an interactive map-based public feedback portal, promotional tools, and real-time dashboards and reports.

Historically, the public participation process has relied on a variety of disconnected sources of feedback, including static websites, emails, and in-person town hall meetings. These methods often hinder equal access for all members of the public due to lack of awareness, timing and mobility constraints. Ultimately, this can result in reshuffles for the agency and delay approval of a project. Engage is compliant with the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG) 2.0, promising voters an inclusive and easy-to-use platform to provide feedback on projects in their area.

“Digitizing the process allows public agencies to connect with their constituents using modern technologies like social media,” said Agrawal Ashish, Vice President of Product Strategy and Marketing at Aurigo. “Artificial intelligence will save agencies hundreds of hours of processing time and provide richer feedback so action can be taken quickly. This will ensure that our nation’s infrastructure investments meet public needs. “

Engage will give agencies an instant dashboard to analyze thousands of comments and identify themes, severity and sentiment, reducing analysis time by up to 90%. This allows agencies to spend less time on analysis and more time integrating feedback into their capital plans.

The platform will integrate with Aurigo’s flagship capital management solution, Masterworks, used by public agencies across the United States and Canada to plan, build and operate their infrastructure and facilities. Customers include transportation services from Nevada, Utahand Massachusettsand the cities of Houston, Vegasand Seattle.

About Aurigo Software

Aurigo builds software that helps build the world. Aurigo provides modern cloud-based solutions for investment infrastructure and private owners to help them plan with confidence and build with quality. With over 300 billion dollars investment programs under management, Aurigo’s solutions are trusted by more than 300 customers in transportation, water and utilities, healthcare, higher education, and government on more than 40,000 projects across North America. Aurigo helps investment program managers make better decisions based on proprietary artificial intelligence and machine learning technology. Aurigo is a privately held American company headquartered in Austin, TXwith global offices in Canada and India. Learn more about www.aurigo.com.

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SOURCEAurigo Software Technologies