Artificial system

Artificial intelligence has boosted the operational efficiency of RTA public buses in Dubai

An RTA bus leaves a terminal in Dubai.

Gulf today, Staff reporter

Mattar Al Tayer, Managing Director, Chairman of the Board of the Roads and Transport Authority (RTA) confirmed that the use of advanced technology and artificial intelligence has helped to improve the public bus service and its operational efficiency.

Al Tayer noted that the Remote Bus Performance Monitoring Center has also helped reduce fuel consumption and breakdowns by 5-10%. In addition, the City Brain system is expected to increase bus ridership by up to 17%.

Al Tayer revealed a plan to qualify new Emirati graduates through technical and practical training to prepare them for future roles within the maintenance and services department under an 11-track program spanning over 22 months.

The training aims to improve the supervisory, administrative and technical skills of the inductees in order to familiarize them with the professional nature of the department.

Al Tayer made the statements during a meeting with the Public Transport Agency team. He reviewed the operational results of the Al Quoz Bus Depot Remote Bus Performance Monitoring Center operated in conjunction with FAMCO.

Mattar-Al-Tayer-750 Mattar Al Tayer.

The center tracks and monitors the performance and efficiency of around 373 Volvo buses in real time using a telematics system installed on the new buses to improve operational processes and support maintenance procedures.

The system contains 47 types of notifications that cover the mechanical aspects of the bus, fuel consumption per kilometer and the status of on-board safety systems.

The results of the initial operational phase revealed that the system had reduced fuel consumption by 5%, bus breakdowns during journeys by 10% and customer complaints from drivers by 15%.

The system had also supported periodic and preventive bus maintenance planning, improved driver efficiency ratings, improved road safety levels and increased customer satisfaction. The Agency intends to expand the scope of the system to include an additional 316 buses.

During the meeting, a presentation was made on the City Brain system for developing public transport network planning, which RTA intends to implement this year in cooperation with Alibaba.

The system, which is intended to manage city traffic systems, uses artificial intelligence and an advanced algorithm to analyze a massive amount of big data captured from nol cards, buses and taxis in operation as well as the center of corporate command and control.

Then it converts the data into useful information to send instant notifications about revised bus schedules and routes. The system is expected to improve bus ridership by 17%, reduce average waiting time by 10%, and shorten travel time and average bus utilization by 5%.

Al Tayer stressed that RTA will continue to roll out public transport projects and integrated infrastructure and facilities to provide smooth services to users and promote the well-being and happiness of residents.

RTA recently opened six new public bus stations, namely Al Ghubaiba, Al Jaffiliya, Etisalat, Union, Oud Maitha and Al Satwa. Al Ghubaiba bus station is made up of six buildings covering an area of ​​2,452 square meters and can serve 15,000 passengers per day.

Al Jaffiliya bus station has a bus terminal and a multi-storey building consisting of a ground floor, two floors and a roof for parking vehicles. The station has a total built-up area of ​​19,000 square meters and a capacity of 7,000 passengers per day.

Union Bus Station in Deira is made up of three buildings in an area of ​​2,180 square meters with a capacity of 7,500 passengers per day. The bus station attached to the Etisalat metro station consists of a building with a ground floor and a mezzanine, with an area of ​​708 square meters and a capacity of 4,500 passengers per day.

Oud Metha bus station covers an area of ​​9,640 square meters and consists of a ground floor, three floors and a roof for parking cars, and has a design compatible with the system of public transport in the region. The number of passengers using the station is expected to increase in the future to reach 10,000 passengers per day. The station has 9 spaces for operational buses, 11 parking spaces for emergency buses, 350 parking spaces and racks for 23 bicycles.

Al Satwa Bus Station covers an area of ​​11,912 square meters and consists of a ground floor, a floor and a roof for car parking. Currently, the station can accommodate 7,800 passengers per day, and the number is expected to exceed 15,000 passengers per day. The station has 15 slots for operational buses and 14 slots for emergency buses227 car parks, in addition to various facilities to provide integrated passenger services.